FAQ

Here’s a list of FAQs for AutoFixNow:

1. What is AutoFixNow?
   AutoFixNow is a web app that connects car owners with reliable and certified auto mechanics in Kenya.
2. How does AutoFixNow work?
   Users can request a mechanic by Booking a Mech on the main navigation menu and providing details about their car’s issue. The app then matches them with a nearby mechanic who can provide the service.
3. Is AutoFixNow available nationwide in Kenya?
   AutoFixNow is currently available in select cities in Kenya, but we are expanding to more areas soon.
4. Are the mechanics on AutoFixNow certified?
   Yes, all mechanics on AutoFixNow are certified and have undergone a thorough screening process.
5. How do I pay for the services on AutoFixNow?
   You can pay for the services using mobile money or other digital payment methods through the app.
6. Can I track the progress of my repair through AutoFixNow?
   Yes, you can track the progress of your repair through the app and communicate with your mechanic directly.
7. What if I’m not satisfied with the service provided?
   If you’re not satisfied with the service provided, please contact our customer support team, and we will address your concerns promptly.
8. Does AutoFixNow provide emergency roadside assistance?
   Yes, AutoFixNow provides emergency roadside assistance. Simply request assistance through the app, and we will send help immediately.
9. Is there a warranty on the repairs done through AutoFixNow?
   Yes, there is a warranty on the repairs done through AutoFixNow. Please refer to the terms and conditions for more details.
10. How do I become a mechanic partner with AutoFixNow?
    If you’re a certified mechanic and would like to partner with AutoFixNow, please click Become a Mech on the main navigation menu, fill out your details, and submit the form